The New York Times: “Alyssa was in her high school health class around midday Wednesday when she got the email welcoming her to Tulane University and giving her a college email address. In a grueling college admissions season, it was her first-choice university, and she had applied early decision, meaning she was committed to the place. Excited by the news, Alyssa texted her mother, told many of her classmates and was congratulated by one of her favorite teachers, a Tulane alum. But two or three hours later, she received a second, decidedly more downbeat email telling her it had all been a mistake.”
“Tulane’s defenders were quick to point out that it is not the first university to have made such a mistake. Some of the most prestigious institutions of higher education in the country — including M.I.T., Carnegie Mellon, Vassar, U.C.L.A., Fordham, Johns Hopkins and the University at Buffalo — have sent out misfired admissions notices in recent years.”
“The university’s explanation was complicated and blamed new software. True offers … come from the Office of Admission. When a student accepts the offer and makes a deposit, that results in the type of message, from Technology Services, that the 130 students received, with instructions on how to set up a Tulane email account. ‘Due to a coding error in how we installed new software, our system mistook deferred students for deposited students,’ he said.”